Step 2: Click on Forget Password.
Step 3: Enter your email address.
Note: A password reset link will be sent to your email.
Step 4: Click Send Password Reset.
Step 5: A Password reset email notification will be displayed.
Note: A password reset link will be sent to your email.
Step 6: Check your mailbox for the Reset Password email.
Note:
Please check your spam/junk folder if you are unable to locate the email in the inbox.
Email delivery may take a while, depending on the security settings configured by your email provider or organisation.
Step 7: After retrieving the Reset Password email, click on the Reset Password. Alternatively, you can copy the link and paste it into your browser.
Step 8: Enter and confirm your new password, complete the reCAPTCHA, and then click Reset Password.
Password Requirements:
Password must meet the following criteria:
Be 8–20 characters in length
Includes at least one Uppercase letter (A–Z)
Includes at least one lowercase letter (a–z)
Includes at least one number (0–9)
Includes at least one special character (e.g., !@#$%)
Tip: Click the hide/show toggle (the eye icon) to verify your password.
Step 9: An Reset Password Confirmation notice will be displayed. Then, click Return to Login and proceed to log in with the updated credentials.