A new option to report non-technical cases (e.g., prompt support, inquiries, response quality/consistency concerns) at conversational level.
Important:
The conversation history will be shared directly with the support team for investigation.
By performing this action, the end user is deemed to have consented to the conversation history being used by the support team for investigation.
Step 1: Click on Actions.
Step 2: Click Report an issue with this Conversation.
Step 3: Enter brief description of the the issue faced with the conversation in the text field.
Step 4: Click Report Issue to submit the conversation to be shared to the support team for investigation.
Note: To cancel the conversation submission for investigation, click the X icon to exit.